Released: June 22, 2008

Faithful customer dumped by wireless company

Source: Dan Thanh Dang, Baltimore Sun (Free Registration)

Tamara Granger got dumped by snail-mail. Despite a relatively drama-free, five-year relationship, the Dear John-esque letter Granger received this month gruffly informed her that things just weren’t working. Avoiding blame, the letter oh-so-selflessly suggested that Granger find a new relationship that would meet her needs more fully. And not to rush, but the other half of her union wanted out by August.

“It just came out of the blue,” the 38-year-old account executive from South Baltimore said. “Before the letter, there was no communication. That was the frustrating part. I was stunned.”

This was no mere man kicking Granger to the curb. It was her cell phone company.

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