Released: October 17, 2007

Time Warner customers misled by AT&T ad

Source: David Lazarus, Los Angeles Times (Free Registration)

An ad from AT&T that ran the other day in these pages and elsewhere warned that some Time Warner Cable customers are in danger of losing phone service as the cable giant makes some technical changes.

The ad - which sneeringly declared, “You got cabled” - was certainly attention-getting.

It also was apparently wrong, and at least one state regulator is mighty cheesed that AT&T is spreading what he called false information among consumers.

“I’m very disappointed in AT&T,” Timothy Simon, a member of the California Public Utilities Commission, told me. “The content of the advertisement is not true.”

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