• About Consumer Action
    Consumer Action is a national non-profit advocacy and education organization that has served consumers since 1971. CA has a national reputation for multilingual consumer education and advocacy in the fields of credit, banking, privacy, insurance and utilities.
  • Advocacy & Media
    Promoting pro-consumer policy, regulations and legislation and helping consumers be heard by those in power is an important part of Consumer Action’s work. We accomplish our goals through networking, coalition building, lobbying and media outreach.
  • Angela Kwan
  • Annual Fundraiser
    Your contribution will help us to continue offering our services and free multilingual publications to consumers nationwide, and to continue our work to uphold your consumer rights. And of course, your donation is tax-deductible. Join us in our fight to make sure all consumers get a fair shake! Contribute Now.

  • Audrey Perrott
  • Candace Acevedo
  • Cher McIntyre
  • Coalition Activism
    Consumer Action is an active member of many coalitions of like-minded organizations working to promote social change.
  • Community Education Project—Our Model
    Consumer Action has developed a unique, four-pronged multilingual community education and outreach model.
  • Community Outreach—AA/PI Populations
    Consumer Action serves the Asian-American/Pacific Islander (AA/PI) communities with multilingual publications, financial literacy programs, stipend grants, in-language media outreach, consumer hotline and multilingual website.
  • Consumer Action Board Members
  • Consumer Action Privacy Policy
    Consumer Action does not sell, rent, share or trade the names, email addresses or any other information about individuals who correspond with Consumer Action. Saved personal data will never be sold, rented, shared or traded to third parties.
  • Consumer Action’s Copyright Policy
    The documents and graphics on this website are copyrighted by Consumer Action. Please note that you are prohibited from using Consumer Action's name or any reference to its surveys in advertising or for any commercial purposes.
  • Consumer Action’s Mission
    For more than three decades, Consumer Action, a national nonprofit organization, has worked to advance consumer literacy and protect consumer rights in many areas, including credit, banking, privacy, insurance, healthcare and utilities. The organization achieves its mission through several channels, from direct consumer education to issue-focused advocacy.

  • Consumer Information & Assistance
    CA provides free, non-legal advice and referrals on a wide range of issues, in Chinese, English and Spanish
  • Consumer Services Guide
    The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions.
  • Contact Training and Outreach
    Contact the Consumer Action Training & Outreach Department, includes staff listing, email and telephone.
  • Contact Us

    Consumer Action
    221 Main Street, Suite 480,
    San Francisco, CA 94105

  • Corporate donors 2008-2009
  • Cui Yan Xie
  • Dennis Wong
  • Educational partnerships
  • Free Multilingual Publications
    Consumer Action distributes more than one million publications annually in five languages, making it possible to serve limited English speaking populations in every state. Our publications are available in English, Spanish, Chinese, Korean, Vietnamese and other languages as well.
  • Hazel Kong
  • Healthy Children Organizing Project
    The Healthy Children Organizing Project (formerly the Lead Poisoning Prevention Project) works in in San Francisco's low-income and minority communities to protect young children from preventable diseases caused by environmental hazards.
  • Housing Information Project
    Consumer Action's housing program launched in 2006 to help consumers prepare for homeownership, avoid foreclosure and to learn about the housing and mortgage markets.
  • How to Order Free Consumer Action’s Publications
    The following is a list of publications Consumer Action offers to individual consumers who send a self-addressed, stamped envelope. Please make sure you send a business size envelope with the correct amount of postage required for each publication you'd like to receive (see table). Please send multiple requests separately.
  • Individual and community donors 2008-2009
  • Internet and Online Services
    Consumer Action was among the first consumer organizations to establish a presence on the Internet when its web site launched in the late 1990s.
  • Jamie Woo
  • Joseph Ridout
  • Kathy Li
  • Ken McEldowney
  • Kinny Li
  • Linda Sherry
  • Linda Williams
  • Loven Ko
  • Managing Money
    Managing Money is a Consumer Action Project. Its web site, www.managing-money.org, is in beta testing.
  • Michael Heffer
  • Michelle De Mooy
  • Mikael Wagner
  • MoneyWi$e
    This long-standing national financial literacy partnership of Consumer Action and Capital One provides free educational materials to individuals, non-profits and community based organizations.
  • Multicultural/Multilingual Outreach and Training
    Consumer Action's multicultural and multilingual Community Outreach Managers offer educational materials and technical assistance, lead workshops, trainings and education at community events and respond to ethnic and community media inquiries.
  • Nani Susanti Hansen
  • Neil Gendel
  • Nelson Santiago
  • Online Membership
    Support Consumer Action by activating your free online membership and you will be notified by email when we post new content on our web site, in addition to other great benefits. It's quick and easy to register, so offer your support by becoming an online member today.
  • Outreach and Training Web Pages
    Visit the Outreach and Training section of our web site, where departments staffers post news, best practices, training tips and more.
  • Paid Memberships
    Join Consumer Action now. We are a non-profit 501(c)3 that is supported by membership donations and grants. For only $25 a year you can become a member of Consumer Action and help us to continue our vital education and advocacy activities ($15 for seniors and students, $10 for people with low incomes). Your tax-deductible donation also includes a subscription to our newsletter, Consumer Action News, including our popular annual credit card issue.
  • Paid Memberships (Entango Test Page)
    THIS IS A TEST PAGE - PLEASE IGNORE. TO JOIN CONSUMER ACTION, GO HERE. Join Consumer Action now. We are a non-profit 501(c)3 that is supported by membership donations and grants. For only $25 a year you can become a member of Consumer Action and help us to continue our vital education and advocacy activities ($15 for seniors and students, $10 for people with low incomes). Your tax-deductible donation also includes a subscription to our newsletter, Consumer Action News, including our popular annual credit card issue.
  • Philip Mak
  • Ricardo Perez
  • Ruth Gilbert
  • Ruth Susswein
  • Serving Spanish-Speaking Consumers
    This article outlines the ways that Consumer Action serves the Hispanic/Latino community.
  • Sol Carbonell
  • Tasneem Pitalwala
  • The Evolution of Consumer Action
    In June 1971, a few volunteers set up Consumer Action’s first office - a telephone being its most memorable element - in a nook donated by a San Francisco church.
  • Translation Services
    Consumer Action's translation services, available in Chinese, Korean, Spanish and Vietnamese, can help your organization accurately convey the meaning and tone of original English publication.
  • Yamin Chai
 
 
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