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English Library

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Library of English Publications, Sorted by Date

Getting up to speed

Library: English | Getting up to speed Broadband internet for low-income households. Today, high-speed home internet service (broadband) is virtually a necessity for everything from finding a job to doing homework. However, many low-income households are at a disadvantage because broadband has been unaffordable for them. This fact sheet explains more about broadband, including its importance, benefits, availability and pricing. It also presents special programs that offer low-income households fast home internet service at a discount. Category: on Nov 14, 2016

 
Low-income broadband plans

Library: English | Low-income broadband plans. The flyers in this package describe programs that offer low-income households more affordable access to the internet. A companion brochure, “Getting up to speed: Broadband internet for low-income households,” explains the benefits of internet access. Category: Internet Money Management on Nov 14, 2016

 
Debtors’ Rights

Library: English | Debtors’ Rights Protecting yourself from debt collection lawsuits. This guide helps consumers understand how to communicate with a debt collector, what their rights and options are when faced with a debt collection lawsuit, steps to take to try to avoid legal action, where to find legal information and advice, the general process of responding to a lawsuit, their rights if they lose the case and how to file a complaint against a collector. Category: Consumer Rights Credit Debt Collection Money Management on Oct 17, 2016

 
Debt Collection : Know your rights - PowerPoint Slides

Library: English | Debt Collection : Know your rights - PowerPoint Slides. This downloadable PowerPoint presentation is designed to be used in conjunction with the “Debt Collection: Know your rights” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Consumer Rights Credit Debt Collection Money Management on Oct 17, 2016

 
Debt Collection: Know your rights - Seminar lesson plan and class activities

Library: English | Debt Collection: Know your rights - Seminar lesson plan and class activities. This packet, only available as a PDF file, provides guidance for teachers and team leaders. It contains a detailed curriculum, classroom activities and take-home worksheets. Category: Consumer Rights Credit Debt Collection Money Management on Oct 17, 2016

 
Social media and online video privacy - Seminar lesson plan and class activities

Library: English | Social media and online video privacy - Seminar lesson plan and class activities. This packet, only available as a PDF file, provides guidance for teachers and team leaders. It contains a detailed curriculum and classroom activities. Category: Internet Privacy Rights on Oct 13, 2016

 
Social Media and Online Video Privacy - PowerPoint slides

Library: English | Social Media and Online Video Privacy - PowerPoint slides. The Social Media and Online Video Privacy PowerPoint training file is available for download in the "Download File" section. Category: Internet Privacy Rights on Sep 29, 2016

 
Social Media and Online Video Privacy: Trainer’s manual

Library: English | Social Media and Online Video Privacy: Trainer’s manual. This backgrounder is part of our “Social Media and Online Video Privacy" educational and training module. The module also contains two multilingual brochures and a lesson plan with PowerPoint training slides. Category: Internet Privacy Rights on Sep 29, 2016

 
The Fair Debt Collection Practices Act

Library: English | The Fair Debt Collection Practices Act How it restricts collectors and protects consumers. This concise guide to the Fair Debt Collection Practices Act (FDCPA) makes consumers aware of what collectors must do under the law, what they are allowed to do, and what they are prohibited from doing. It also provides information about getting a collector to stop contacting you, what your options are if a collector violates the FDCPA and where to get more information or personal assistance. Category: Consumer Rights Credit Debt Collection Money Management on Aug 19, 2016

 
Q&A about protecting your finances for servicemembers and vets

Library: English | Q&A about protecting your finances for servicemembers and vets. This backgrounder expounds on the topics introduced in the companion brochure. Presented in Q&A format, the guide answers dozens of questions for servicemembers and veterans, ranging from how to avoid predatory lenders and take advantage of mainstream financial services to how to handle student loans and deal with debt collection issues.  Category: Banking Credit Credit Scores Fraud/Scams Military/Veterans Money Management on Jul 20, 2016

 

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