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English Library

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Library of English Publications, Sorted by Date

Debt Collection : Know your rights - PowerPoint Slides

Library: English | Debt Collection : Know your rights - PowerPoint Slides. This downloadable PowerPoint presentation is designed to be used in conjunction with the “Debt Collection: Know your rights” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Consumer Rights Credit Debt Collection Money Management on Aug 22, 2016

 
Debt Collection: Know your rights - Seminar lesson plan and class activities

Library: English | Debt Collection: Know your rights - Seminar lesson plan and class activities. This packet, only available as a PDF file, provides guidance for teachers and team leaders. It contains a detailed curriculum, classroom activities and take-home worksheets. Category: Consumer Rights Credit Debt Collection Money Management on Aug 22, 2016

 
The Fair Debt Collection Practices Act

Library: English | The Fair Debt Collection Practices Act How it restricts collectors and protects consumers. This concise guide to the Fair Debt Collection Practices Act (FDCPA) makes consumers aware of what collectors must do under the law, what they are allowed to do, and what they are prohibited from doing. It also provides information about getting a collector to stop contacting you, what your options are if a collector violates the FDCPA and where to get more information or personal assistance. Category: Consumer Rights Credit Debt Collection Money Management on Aug 19, 2016

 
Debtors’ Rights

Library: English | Debtors’ Rights Protecting yourself from debt collection lawsuits. This guide helps consumers understand how to communicate with a debt collector, what their rights and options are when faced with a debt collection lawsuit, steps to take to try to avoid legal action, where to find legal information and advice, the general process of responding to a lawsuit, their rights if they lose the case and how to file a complaint against a collector. Category: Consumer Rights Credit Debt Collection Money Management on Aug 19, 2016

 
Q&A about protecting your finances for servicemembers and vets

Library: English | Q&A about protecting your finances for servicemembers and vets. This backgrounder expounds on the topics introduced in the companion brochure. Presented in Q&A format, the guide answers dozens of questions for servicemembers and veterans, ranging from how to avoid predatory lenders and take advantage of mainstream financial services to how to handle student loans and deal with debt collection issues.  Category: Banking Credit Credit Scores Fraud/Scams Military/Veterans Money Management on Jul 20, 2016

 
Economic survival guide for servicemembers and veterans

Library: English | Economic survival guide for servicemembers and veterans. This fact sheet teaches servicemembers and veterans how to recognize and avoid scams and expensive or risky financial products/services and encourages them to take advantage of the many consumer-friendly borrowing and banking options available. It also explains the special consumer finance protections that active duty servicemembers have under the law. Category: Banking Credit Fraud/Scams Military/Veterans Money Management on Jul 19, 2016

 
Economic survival guide for servicemembers and veterans - Seminar lesson plan and class activities

Library: English | Economic survival guide for servicemembers and veterans - Seminar lesson plan and class activities. This downloadable packet guides community educators through a 2.5-hour presentation on servicemembers’ and veterans’ consumer rights, financial services to avoid and the better alternatives that exist, how to avoid scams aimed at veterans, and where to get legal and financial help. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.     Category: Banking Credit Credit Scores Military/Veterans on Jun 30, 2016

 
Economic survival guide for servicemembers and veterans - PowerPoint Training Slides

Library: English | Economic survival guide for servicemembers and veterans - PowerPoint Training Slides. This downloadable PowerPoint presentation is designed to be used in conjunction with the “Economic survival guide for servicemembers and veterans” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Banking Credit Credit Scores Military/Veterans on Jun 30, 2016

 
A guide to finding the right job training school

Library: English | A guide to finding the right job training school. Job training can be a valuable investment in your future—if the school or program is reputable and fairly priced. This guide is designed to help anyone considering a job training program or vocational school make an informed choice, avoid excessive or unwarranted student loan debt, and know where to turn if they believe they are a victim of for-profit school fraud. Category: Consumer Rights on Jun 15, 2016

 
Questions and answers about job training (vocational) schools

Library: English | Questions and answers about job training (vocational) schools A question-and-answer backgrounder manual. This Consumer Action manual, written in Q&A format, is designed to provide background information about evaluating job training schools and choosing and managing student loans for these programs. Category: Consumer Rights on Jun 15, 2016

 

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