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English Library

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Library of English Publications, Sorted by Date

Get Credit for Your Hard Work (2015 Tax Year)

Library: English | Get Credit for Your Hard Work (2015 Tax Year) Low-income working taxpayers may qualify for the federal EITC. The Earned Income Tax Credit (EITC) helps low-income, working taxpayers and families get more money back when they file their federal income tax return. This publication contains EITC guidelines for the 2015 tax year. Category: Money Management on Jan 14, 2016

 
Credit Scores in the U.S.

Library: English | Credit Scores in the U.S. A guide for students, immigrants and savvy consumers. Establishing credit and building a good credit score is essential, but it can be challenging for consumers who are new to the process, such as students and immigrants. This publication explains what a credit score is, how it is used, how to find out where you stand and what specific steps you can take to build a credit history or improve your score. Category: Credit Credit Scores on Jan 06, 2016

 
When a collector calls: An insider’s guide to responding to debt collectors

Library: English | When a collector calls: An insider’s guide to responding to debt collectors. Millions of consumers are contacted by debt collectors every year. This concise “insider’s” guide to responding to a debt collection call or letter, written with input from an association of collectors, provides tips for communicating effectively with a collector, exercising and protecting your rights and avoiding debt collection scams. Category: Credit Debt Collection on Nov 18, 2015

 
Put a Lock on It - Powerpoint Slides

Library: English | Put a Lock on It - Powerpoint Slides Protecting your online privacy. The Put a Lock on It PowerPoint presentation, available for download in the "Download File" section, is designed to be used with the 31-page companion Put a Lock on It lesson plan. Category: Internet Privacy Rights on Oct 19, 2015

 
Put a Lock on It - Seminar Lesson Plan and Activities

Library: English | Put a Lock on It - Seminar Lesson Plan and Activities Protecting your online privacy. The 31-page Put a Lock on It lesson plan, available only as a PDF download, guides community educators through a 2.5-hour workshop that includes three activities designed to give participants an opportunity to practice what they've learned. The lesson is designed to be used with the companion Put a Lock on It PowerPoint presentation. Category: Internet Privacy Rights on Oct 19, 2015

 
Put a Lock on It

Library: English | Put a Lock on It Protecting your online privacy. This fact sheet gives Internet users the knowledge to keep themselves and their families safe while taking advantage of the many benefits of being online. Topics include securing your online accounts and mobile apps, shopping and banking safely on a computer or mobile device, preserving your privacy while using social media, and avoiding unwelcome content and communications. Category: Internet Privacy Rights on Oct 19, 2015

 
Choosing a Prepaid Card - PowerPoint Training Slides

Library: English | Choosing a Prepaid Card - PowerPoint Training Slides. The Choosing a Prepaid Card PowerPoint training file is available for download in the "Download File" section. Category: Banking Credit Cards Money Management Prepaid Cards on Oct 15, 2015

 
Choosing a Prepaid Card - Seminar lesson plan and class activities

Library: English | Choosing a Prepaid Card - Seminar lesson plan and class activities. This 24-page packet, only available as a PDF download, contains a detailed curriculum for teaching how to choose, use and manage a prepaid card wisely, and two classroom activities that provide an opportunity for participants to apply what they’ve learned. Category: Banking Credit Cards Money Management Prepaid Cards on Oct 15, 2015

 
Choosing a Prepaid Card: A Backgrounder

Library: English | Choosing a Prepaid Card: A Backgrounder. The "Choosing a Prepaid Card" training manual provides the answers to many of the questions that a consumer shopping for a reloadable prepaid card might have, from "Where can I find a list of the card's fees?" to "Whom do I contact if I have a problem with my card?" Category: Banking Credit Cards Money Management Prepaid Cards on Oct 14, 2015

 
A consumer’s guide to ‘chip’ cards

Library: English | A consumer’s guide to ‘chip’ cards. This publication answers credit and debit card customers’ questions about why the transition to “smartcards" is taking place, how the checkout process will change, what consumer protections they will have and where to get more information about chip cards. Category: Credit Cards on Jul 28, 2015

 

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