Outreach & Training

Because we are aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action provides free multilingual publications, in-language training and support to local educators through a national network of more than 9,000 community-based organizations. This growing network, the largest and most diverse of its kind, has enabled Consumer Action to expand its reach far beyond that of its 26 staff members. Network members include university… Read More »

 

Content

 

Our Events 

  • Annual foster parent event (Jun 09, 2008)
    Guardians of Love, a Los Angeles-based, non-profit foster family agency, invited Consumer Action's Nelson Santiago to participate in its annual…
  • Black Chamber of Commerce convention (Jul 17, 2008)
    The Southern California Black Chamber of Commerce (BCC), in collaboration with the Hispanic Chamber of Commerce and the Asian Business…
  • Cal-Neva Conference (Apr 27, 2008)
    Jamie Woo and Audrey Perrott of the Consumer Action outreach staff attended the Cal-Neva Conference at the Sir Francis Drake…

( View More Our Events )  

 

Webinars 

( View More Webinars )  

 

Our Network 

( View More Our Network )  

 

Best Practices 

  • Coping with stage fright (Jun 16, 2008)
    You are about to facilitate a workshop. People are starting to enter the training room. The Executive Director is sitting…
  • Facilitator behavior and strategies (Feb 01, 2007)
    How you behave as a facilitator can make or break your effectiveness. The more groundwork you do, the better you…
  • Give your 'pitch' a facelift (Mar 01, 2007)
    “What do you do?” It’s a simple enough question, used often for starting a conversation. Yet the answer you provide…

( View More Best Practices )  

 

Training Tools 

  • Educational training modules (Aug 28, 2007)
    Our popular collection of training modules just got easier to find on the Consumer Action web site. These valuable financial…
  • Fraud Bingo Game (Sep 12, 2007)
    Fraud Bingo was developed by Consumer Action's outreach and training staff for use in trainings and workshops. The game and…
  • ID Theft Quiz (Sep 27, 2007)
    Developed by Consumer Action outreach and training staff, this game is a fun an interactive way to learn more about…

( View More Training Tools )  

 

Recommended Training Tools 

  • Avoid ID Theft Training Kit (Nov 19, 2008)
    The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events.

( View More Recommended Training Tools )  

 

Agency Alerts 

  • America Saves Week - Get involved! (Feb 19, 2008)
    America Saves Week (February 24 to March 2) is an annual opportunity to encourage saving, debt reduction and wealth building.…
  • Celebrate Consumer Protection Week (Feb 19, 2008)
    Consumer Action invites your agency to join a group of federal, state, and local government agencies and national consumer advocacy…
  • Consumer discounts on prescription drugs (Feb 19, 2008)
    Consumer Action strives to provide you with the latest resources and information to better serve your clients. Today, we want…

( View More Agency Alerts )  

 
 
 
  Advanced Search

Support Consumer Action

MoneyWise Modules