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Press Releases
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Ting-Consumer Action Sues AT&T Over Binding Arbitration Clause
JAMES C. STURDEVANT (SBN 94551) KAREN L. HINDIN (SBN 172226) THE STURDEVANT LAW FIRM 475 Sansome Street, Suite 1750 San Francisco, CA 94111 Telephone: (415) 477-2410 F. PAUL BLAND, JR.… -
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New National Poll: How Are Americans Coping as Economic Slowdown Persists?
February 21, 2002 -- A nationwide survey of U.S. residents conducted on behalf of Capital One and Consumer Action's Money Wi$e program gives some key insights into the financial behaviors of adults across the nation… -
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How is the Northeast Coping as Economic Slowdown Persists?
Money Wi$e Financial Literacy Program Reveals Research & New Resources February 21, 2002 -- A nationwide survey of U.S. residents conducted on behalf of Capital One and Consumer Action's Money Wi$e program uncovers key insights… -
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New Survey Reveals Shift in Spending, Saving & Financial Priorities
Money Wi$e Poll Finds That Many Are Seeking Ways to Trim Expenses & Boost Income February 21, 2002 -- With a national unemployment rate of 5.86 percent, doing more with less has become the mantra… -
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How is the West Coast Coping as Economic Slowdown Persists?
Money Wi$e Financial Literacy Program Reveals Research & New Resources February 21, 2002 -- A nationwide survey* of U.S. residents conducted on behalf of Capital One and Consumer Action's MoneyWi$e program uncovers key insights into… -
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2002 Credit Card Survey Press Release
San Francisco, Friday, March 22, 2002 — The new National Credit Card Survey by Consumer Action (CA), released today, takes a close look at 126 credit cards issued by 42 companies. Since the mid-1980s,… -
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Consumer Action and Capital One Partner To Provide Basic Banking Information
Focus on Immigrant Population Including Latinos Falls Church, Va., (July 23, 2002) - According to the Federal Reserve Bank, nearly 13 million or one out of four Latinos living in the United States do not… -
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Consumer Action Calls For SEC Audit Reform
Consumer Action joins top public interest groups in asking the SEC to create an audit board that represents the public, not accountants August 12, 2002 - In an Aug. 9 letter, Consumer Action joined four… -
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Ken McEldowney remarks on Ban The Spam
Sept. 4, 2002 (Washington, DC) I AM PLEASED TO BE HERE TODAY WITH TRAC AND NCL TO ADDRESS WHAT IS ALREADY ONE OF THE MOST PERSISTENT AND AGGRAVATING DAILY PROBLEMS FOR AMERICAN CONSUMERS UNSOLICITED… -
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Protest Spam ‘Epidemic’
Consumer Action and Other Groups Petition FTC, Launch New Way for Consumers to Complain About Junk E-mail NEWS ADVISORY - Consumer Action and two other prominent consumer groups will announce at 10 a.m. ET on… -
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Call for Postal Rates Accountability
Consumer Action and the Office of the Consumer Advocate want assurance that monopoly postage revenues arent bankrolling bad business decisions Oct. 15, 2002 Today Consumer Action and the Office of the Consumer Advocate asked… -
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MoneyWi$e Series Now Includes Rebuilding Credit
Four-Part Program Provides Individuals and Community-based Organizations with Free Financial Education Materials San Francisco, CA (Oct. 17, 2002) Consumer Action, a national non-profit education organization specializing in financial education, today releases the final topic… -
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Secured Credit Cards are the Focus of New Educational Series
Secured Cards Can Be a Good Way to Build or Reestablish a Positive Credit History Tuesday, Oct. 22, 2002 Consumer Action, a national non-profit consumer education and advocacy organization, today released a new free consumer… -
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2002-2003 Long Distance Survey
New long distance survey finds sharp increases in basic rates, calling card calls and collect calls Wednesday, Dec. 11, 2002 - Major carriers interstate long distance basic rates have risen steeply, according to the latest… -
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FTC denies consumer petition to ‘Ban the Spam’
Consumer Action, TRAC and NCL are disappointed at Fair Trade Commission's response, but look forward to future work with policymakers Feb. 3, 2003 - The Federal Trade Commission today… -
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Federal Appeals Court Victory for Consumers
Court Slams Long Distance Giants Arbitration Clause as Unconscionable and Unenforceable Under California Consumer Protection Law Feb. 11, 2003 Consumer Action's vigilance in advocating for consumers was rewarded today when the U.S. Court of… -
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2003 Credit Card Rates Survey Press Release
CONTACT: Linda Sherry or Ken McEldowney, 415-777-9648 Chinese and Spanish speakers available. CA releases its 2003 annual Credit Card Rates Survey New study highlights anti-consumer practices that are becoming standard in the… -
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Groups ask FCC to expand Universal Service Fund assistance
Consumer Action joins coalition to ask that subsidies be added for emergency dial tone and prepaid phone services Members of the media may contact Ken McEldowney or Linda Sherry, (415) 777-9648 April 15, 2003 -… -
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Consumer Action sues American Express
Class action centers on company's failure to disclose credit card foreign currency exchange charges April 16, 2003 - Consumer Action is a lead plaintiff in a class action lawsuit against American Express charging that the… -
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Consumer Action and SBC introduce free guide to avoiding telemarketing fraud
April 23, 2003 - San Francisco - Telemarketing fraud, the use of the phone to swindle and cheat people, is a very big "business." A congressional subcommittee estimated that crooked phone sales operations rob people… -
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Consumer Action sues ACE Cash Express
Lawsuit charges that ACE violated California's check cashing laws Download the complaint as a PDF file. May 22, 2003 - San Francisco, CA - Consumer Action today filed… -
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Phone Scam Results in Astronomical Charges
Fraud victims forced to pay up to $16,000 for international scam phone calls UPDATE, May 29, 2003 - A class action has been filed against AT&T on behalf of victims of voice mail hacking fraud.… -
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AT&T hit with class action on behalf of voice mail hacking victims
Suit alleges that hackers are exploiting flaws in AT&Ts collect call verification system May 29, 2003 A class action lawsuit filed today against AT&T in San Francisco Superior Court, alleges that the hackers… -
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2003 Overdraft Protection Survey
Consumer Action finds that overdraft protection can be a cost effective way to prevent expense and embarrassment of bounced checks. June 4, 2003 - The optional banking service known as overdraft protection is a widely… -
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Consumer Groups Deliver Suggestions for Improving FCRA
Click here to view or download a copy of the testimony. July 31, 2003 - Today Edmund Mierzwinski, consumer program director of U. S. Public Interest Research Group, delivered…

