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English: Fraud Bingo Game
Consumer Action's Fraud Bingo is a fun activity you can use in your trainings.
English: Choosing a Wireless Service Provider - Powerpoint Slides
These PowerPoint slides cover many of the issues involved in shopping for and using cell phone service.
English: Choosing a Wireless Plan - Training Curriculum
This PDF packet provides guidance for teachers and team leaders about consumers' cell phone choices—service providers, calling plans, and phones to name a few. The packet contains a detailed curriculum, and classroom activities designed to…
Outreach: Facilitator behavior and strategies
This month Tips for Training Success offers tips for improving your behavior and effectiveness as a facilitator.
Outreach: Give your ‘pitch’ a facelift
This month "Tips for Training Success" discusses the need for an effective and engaging "quick pitch" to get your message across.
Outreach: Lead without taking the reins
This month Tips for Training Success discusses techniques for effective facilitation.
Outreach: Preparation and practice makes perfect
This month Tips for Training Success discusses how to prepare for a presentation.
Outreach: Using body language
This month "Tips for Training Success" discusses how you can use body language to make your trainings more effective.
English: Protect Your Phone Records - Powerpoint Slides
The Protect Your Phone Records PowerPoint slides explain who would want to access your phone records, why they might want to do it, how these people try to access your…
English: Protect Your Phone Records - Lesson Plan
This lesson plan, which explains why phone records contain private information that someone might try to access without consent for illegal or harmful purposes, is designed to help you lead trainings and seminars. The 13-page…
Outreach: Teaching Adults - PowerPoint presentation
By understanding why and how adults learn, trainers and presenters can create more effective and successful financial literacy programs for their participants. These free PowerPoint slides can be used to bring this point home in…
Outreach: Educational training modules
All Consumer Action's training modules (brochures in five languages, leader's guides, curricula and PowerPoint slides) have been consolidated in a new section of our web site.
Outreach: LULAC Wisconsin Latino/Migrant Conference
Consumer Action staff discussed "Latinos and Financial Literacy: Challenges, Opportunities and Resources" at LULAC's conference on September 10th.
Outreach: Fraud Bingo Game
Consumer Action's Fraud Bingo is a fun activity you can use in your trainings.
English: You Make the Call — PowerPoint Training Slides
This PowerPoint training file outlines various residential phone services. It is available for download in the "Download File" section. Companion brochure, leader's guide and lesson plan are available.
English: You Make the Call —Training Guide
This training guide is designed to help trainers and teachers present a seminar on how to choose the best phone service for each individual and household. It covers phone service options such as landline, VoIP…
Outreach: Speaking effectively to your audience
This month "Tips for Training Success" discusses how you can improve your presentations skills to speak more effectively to your audience.
English: Be Careful Where You Get Credit - Powerpoint Slides
This presentation is a companion to the brochure "Watch Where You Get Credit," which compares various sources of credit—from credit unions to pawn shops.
English: Credit Report Security Freeze - Training Packet
To provide participants with the knowledge to determine whether a security freeze is right for them and, if it is, how to place, lift and remove a security freeze. This PDF packet provides guidance for…
English: Freeze Your Credit File - Powerpoint Slides
The Freeze Your Credit File Powerpoint File is available for download in the "Download File" section.
Outreach: Black Chamber of Commerce convention
Consumer Action will join the Southern California Black Chamber of Commerce (BCC) for various educational activities in October.
Spanish: ID Theft & Account Fraud - Class Activities (Spanish)
Este archivo en PDF contiene traducciones en español de las actividades para hacer en clase y los ejercicios para hacer en casa tomados del plan de enseñanza en
Outreach: Housing outreach for National Consumer Protection Week
Consumer Action attended a Consumer Education Fair organized by the Los Angeles County Department of Consumer Affairs during National Consumer Protection Week.
Outreach: Outreach at California First Lady’s We Connect Event
Consumer Action offered its free publications and advice at We Connect, an event organized by California First Lady Maria Shriver.
Spanish: Good Credit - Class Activities (Spanish)
Este archivo en PDF contiene traducciones en español de las actividades para hacer en clase y los ejercicios para hacer en casa tomados del plan de enseñanza en inglés Good Credit.