Outreach & Training
Under the direction of Mikael Wagner, Director of Training and Outreach, Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach… Read More »
Content
Our Events
- MoneyWi$e travels to the Mid-Atlantic (Jul 06, 2010)
Arriving just as Spring reached the East Coast, Consumer Action’s Outreach Team traveled to the Mid Atlantic in April, providing… - MoneyWi$e empower Delaware consumers (Jun 14, 2010)
A key goal of the state-run First State Saves program in Delaware is to give its citizens the information they… - MoneyWi$e roundtable training in Louisiana (Apr 22, 2010)
Linda Williams (center) at the MoneyWi$e training she facilitated at The Louisiana State University Agricultural Center.…
Training Tools
- Helpful Resources for Consumer Action Financial Literacy Workshop Leaders (Aug 16, 2010)
Handout: Key Basic Steps to Help Improve Personal Finances This one-page sheet by Consumer Action describes concrete steps that consumers… - Rebuilding Credit Crossword Game (Aug 06, 2010)
The Rebuilding Credit Crossword Game can be downloaded from the "Download PDF" field below. You can use this exercise to… - 'How Adults Learn' PowerPoint Slides & Handout (Jul 30, 2010)
Adults learn differently. These slides can help trainers understand how to communicate and reach adults as well as tips and…
Our Network
- Coastal citizens address effects of oil spill (Jun 15, 2010)
Consumer Action's multilingual consumer education materials played a role in the event. On June 1,… - Consumer Action lends expertise to national housing initiative (Dec 30, 2009)
The foreclosure prevention fair held Dec. 5 at South El Monte High School in El Monte, CA was one of… - Comunidad Latina Credit Union offers exemplary financial services (Nov 24, 2009)
Consumer Action reminds you that it’s important for consumers to shop around when looking for banking services. It’s always a…
Best Practices
- Coping with stage fright (Jun 16, 2008)
You are about to facilitate a workshop. People are starting to enter the training room. The Executive Director is sitting… - MoneyWi$e financial education for the military (Mar 14, 2008)
Outreach staff members Mikael Wagner and Linda Williams are featured in a video segment about Consumer Action's MoneyWi$e partnership with… - Speaking effectively to your audience (Mar 04, 2008)
Once you are actually in the room with your audience, you must focus on delivering the most engaging presentation possible.…
Recommended Training Tools
- Avoid ID Theft Training Kit (Nov 19, 2008)
The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events.
( View More Recommended Training Tools )
Webinars
- MoneyWi$e offers online financial education courses (Aug 28, 2008)
MoneyWi$e, a Consumer Action-Capital One Partnership, has launched new, interactive financial education eLearning modules for consumers. The courses offer case… - Building and Rebuilding Good Credit Webinar (Aug 13, 2008)
Consumer Action and the National Community Reinvestment Coalition (NCRC) have partnered to offer free…
Agency Alerts
- Foreclosure hotline for tenants in California (Jul 30, 2010)
Tenants Together, California’s Statewide Organization for Renters’ Rights, offers a hotline for tenants in foreclosure situations.… - Celebrate Consumer Protection Week (Feb 19, 2008)
Consumer Action invites your agency to join a group of federal, state, and local government agencies and national consumer advocacy… - America Saves Week - Get involved! (Feb 19, 2008)
America Saves Week (February 24 to March 2) is an annual opportunity to encourage saving, debt reduction and wealth building.…
Quick Menu
Support Consumer Action
Join Our Email List
