Outreach & Training
Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach staff leverages our national network of more than 8,000 community-based organizations… Read More »
Content
Our Events
- WirelessED Training in Oakland (Oct 13, 2011)
Consumer Action and AT&T hosted a WirelessED training in September for the staff of community-based organizatons (CBOs) and government agencies… - MoneyWi$e trains DC-area community based organizations (Sep 26, 2011)
The fundamentals of solid money management were on stage when Consumer Action and Capital One hosted free, financial empowerment training… - MoneyWi$e travels to the Mid-Atlantic (Jul 06, 2010)
Arriving just as Spring reached the East Coast, Consumer Action’s Outreach Team traveled to the Mid Atlantic in April, providing…
Training Tools
- Sally Walker - Financial Literacy Training Package (Oct 28, 2010)
This activity, How Long Has it Been Since Your Had a Financial Check-Up?, is designed to give your clients a… - Credit Card Shuffle Activity (Sep 20, 2010)
The Credit Card Shuffle game contains instructions and a set of 32 cards with questions related to material in Consumer… - Helpful Resources for Consumer Action Financial Literacy Workshop Leaders (Aug 16, 2010)
Handout: Key Basic Steps to Help Improve Personal Finances This one-page sheet by Consumer Action describes concrete steps that consumers…
Our Network
- MoneyWi$e Stipend Report - Phase Two (Jan 04, 2012)
Consumer Action awarded 10 grants of $5,000 each to the 10 organizations described in this report for work to be… - MoneyWi$e Stipend Report - Phase One (Apr 25, 2011)
This report prepared by Consumer Action provides a snapshot of each grantee's mission and services and describes their stipend (mini-grant)… - Coastal citizens address effects of oil spill (Jun 15, 2010)
Consumer Action's multilingual consumer education materials played a role in the event. On June 1,…
Best Practices
- Flipcharts the fairest of all (Sep 27, 2011)
We live in a world where multimedia is increasing in significance and influence. Movies, charts,… - Coping with stage fright (Jun 16, 2008)
You are about to facilitate a workshop. People are starting to enter the training room. The Executive Director is sitting… - MoneyWi$e financial education for the military (Mar 14, 2008)
Outreach staff members Mikael Wagner and Linda Williams are featured in a video segment about Consumer Action's MoneyWi$e partnership with…
Recommended Training Tools
- Avoid ID Theft Training Kit (Nov 19, 2008)
The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events.
( View More Recommended Training Tools )
Webinars
- MoneyWi$e offers online financial education courses (Aug 28, 2008)
MoneyWi$e, a Consumer Action-Capital One Partnership, has launched new, interactive financial education eLearning modules for consumers. The courses offer case… - Building and Rebuilding Good Credit Webinar (Aug 13, 2008)
Consumer Action and the National Community Reinvestment Coalition (NCRC) have partnered to offer free…
Agency Alerts
- Foreclosure hotline for tenants in California (Jul 30, 2010)
Tenants Together, California’s Statewide Organization for Renters’ Rights, offers a hotline for tenants in foreclosure situations.… - Celebrate Consumer Protection Week (Feb 19, 2008)
Consumer Action invites your agency to join a group of federal, state, and local government agencies and national consumer advocacy… - America Saves Week - Get involved! (Feb 19, 2008)
America Saves Week (February 24 to March 2) is an annual opportunity to encourage saving, debt reduction and wealth building.…

