Outreach & Training
Under the direction of Mikael Wagner, Director of Training and Outreach, Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach… Read More »
Content
Our Events
- MoneyWi$e travels East (Dec 28, 2009)
Members of Consumer Action’s community outreach team traveled to the East Coast in November, providing financial literacy MoneyWi$e trainings to… - Orange County hosts MoneyWi$e financial literacy training (Oct 20, 2009)
Although Consumer Action’s Los Angeles office is less than an hour’s drive from Central Orange County, area freeways often turn… - Hollywood area small businesses learn about credit and business resources (Sep 29, 2009)
Hollywood’s Little Armenia district was the setting for California Controller John Chiang’s Small Business Tax and Opportunities Seminar on Aug.…
Webinars
- MoneyWi$e offers online financial education courses (Aug 28, 2008)
MoneyWi$e, a Consumer Action-Capital One Partnership, has launched new, interactive financial education eLearning modules for consumers. The courses offer case… - Building and Rebuilding Good Credit Webinar (Aug 13, 2008)
Consumer Action and the National Community Reinvestment Coalition (NCRC) have partnered to offer free…
Our Network
- Consumer Action lends expertise to national housing initiative (Dec 30, 2009)
The foreclosure prevention fair held Dec. 5 at South El Monte High School in El Monte, CA was one of… - Comunidad Latina Credit Union offers exemplary financial services (Nov 24, 2009)
Consumer Action reminds you that it’s important for consumers to shop around when looking for banking services. It’s always a… - MoneyWise brings hope to Post-Katrina Louisiana (Sep 21, 2009)
In the wake of Hurricane Katrina in the summer of 2007, Consumer Action and Capital One used their unique partnership…
Best Practices
- Coping with stage fright (Jun 16, 2008)
You are about to facilitate a workshop. People are starting to enter the training room. The Executive Director is sitting… - MoneyWi$e financial education for the military (Mar 14, 2008)
Outreach staff members Mikael Wagner and Linda Williams are featured in a video segment about Consumer Action's MoneyWi$e partnership with… - Speaking effectively to your audience (Mar 04, 2008)
Once you are actually in the room with your audience, you must focus on delivering the most engaging presentation possible.…
Training Tools
- ID Theft Quiz (Sep 27, 2007)
Developed by Consumer Action outreach and training staff, this game is a fun an interactive way to learn more about… - Fraud Bingo Game (Sep 12, 2007)
Fraud Bingo was developed by Consumer Action's outreach and training staff for use in trainings and workshops. The game and… - Educational training modules (Aug 28, 2007)
Our popular collection of training modules just got easier to find on the Consumer Action web site. These valuable financial…
Recommended Training Tools
- Avoid ID Theft Training Kit (Nov 19, 2008)
The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events.
( View More Recommended Training Tools )
Agency Alerts
- New foreclosure hotline for tenants in California (Mar 04, 2009)
Tenants Together, California’s Statewide Organization for Renters’ Rights, is launching a new hotline for tenants in… - Celebrate Consumer Protection Week (Feb 19, 2008)
Consumer Action invites your agency to join a group of federal, state, and local government agencies and national consumer advocacy… - America Saves Week - Get involved! (Feb 19, 2008)
America Saves Week (February 24 to March 2) is an annual opportunity to encourage saving, debt reduction and wealth building.…
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