Outreach & Training
Because we are aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action provides free multilingual publications, in-language training and support to local educators through a national network of more than 9,000 community-based organizations. This growing network, the largest and most diverse of its kind, has enabled Consumer Action to expand its reach far beyond that of its 26 staff members. Network members include university… Read More »
- Consumer discounts on prescription drugs
Consumer Action strives to provide you with the latest resources and information to better serve your clients. Today, we want to share with you the… - Coping with stage fright
You are about to facilitate a workshop. People are starting to enter the training room. The Executive Director is sitting up front. Funders are sitting… - MoneyWi$e financial education for the military
Outreach staff members Mikael Wagner and Linda Williams are featured in a video segment about Consumer Action's MoneyWi$e partnership with Capital One and how important… - Speaking effectively to your audience
Once you are actually in the room with your audience, you must focus on delivering the most engaging presentation possible. You will achieve your best… - Using body language
At every moment of your waking life, you are sending out nonverbal signals about your feelings and intentions. It’s possible to use this body language… - Preparation and practice makes perfect
There are two secrets to making a good presentation: preparation and practice. Take the time to prepare properly and your chances of success will increase… - Lead without taking the reins
Facilitation is a way of providing leadership without taking the reins. As a facilitator, your job is to get others to assume responsibility and to… - Give your 'pitch' a facelift
“What do you do?” It’s a simple enough question, used often for starting a conversation. Yet the answer you provide to that question can determine… - Facilitator behavior and strategies
How you behave as a facilitator can make or break your effectiveness. The more groundwork you do, the better you will become as a faciliator.… - Annual foster parent event
Guardians of Love, a Los Angeles-based, non-profit foster family agency, invited Consumer Action's Nelson Santiago to participate in its annual foster-parent appreciation dinner held on… - Louisiana agencies learn about MoneyWi$e
On a mission to educate consumers about good money management, Consumer Action and Capital One headed to Louisiana to share the MoneyWi$e financial literacy project.… - MoneyWi$e Roundtable in El Paso
Consumer Action’s Sol Carbonell and Audrey Perrott conducted a MoneyWi$e Roundtable in El Paso, TX on April 30th. 40 participants attended the training, which focused… - National Ready to Lead trainings
Consumer Action partnered with the Congressional Hispanic Caucus Institute (CHCI), the nation’s premier Hispanic youth leadership development… - Open House on women's concerns
On April 8, Linda Williams of Consumer Action's outreach team attended an open house sponsored by Riverside County Commission for Women in California's Inland Empire.… - MoneyWi$e at the NCRC conference
Consumer Action’s Sol Carbonell, Associate for National Priorities, traveled to Washington, DC recently to present at the National Community… - Chinese New Year Community Street Fair
Community Outreach Manager Jamie Woo, along with support staff Kinny Li… - Chinatown Families Economic Resource Fair
Consumer Action Community Outreach Manager Jamie Woo and Administrative Assistant Kinny Li attended the Chinatown Families Economic Resource Fair in San Francisco on March 15th.… - ID theft workshop in San Francisco
Staying true to their mission of providing multilingual services that help Chinese immigrants adapt to life in the US, the Chinese Newcomers Service Center hosted… - MoneyWi$e goes to Dallas and Houston
More than 100 staff from community agencies, government entities, volunteer and faith-based organizations attended Consumer Action’s… - LULAC Wisconsin Latino/Migrant Conference
Sol Carbonell, Associate, National Priorities for Consumer Action, participated at the LULAC Wisconsin Latino/Migrant Conference in Milwaukee, Wisconsin. Carbonell provided an overview of Latinos and… - L.A. African Marketplace event
The annual African Marketplace and Cultural Faire is held In late August and early September to celebrate the diverse cultures of the African community in… - Fraud workshop in SF Chinatown
Jamie Woo, a Consumer Action Community Outreach Manager, conducted a workshop on how to avoid telemarketing fraud in San Francisco's Chinatown on Aug. 26. The… - Staff attends NCLR conference
Outreach staff member Sol Carbonell attended the National Council of La Raza (NCLR) Annual Conference at the Miami Beach Convention Center from July 21-24. Carbonell… - Teaching financial literacy to Spanish-speakers
Consumer Action experts conducted a workshop for community agencies from various states that focused on how to teach financial literacy skills to the Latino community.… - MoneyWi$e goes to Massachusetts
Consumer Action's Candance Acevedo lead a number of enthusiastically received sessions on financial literacy for the 2nd Annual MoneyWise Regional Financial Literacy Training held in…
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