Outreach & Training
Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach staff leverages our national network of more than 8,000 community-based organizations… Read More »
Training Tools
The following tools, games and activities have been developed by Consumer Action's outreach and training staff for use in trainings and workshops.
- Sally Walker - Financial Literacy Training Package (Oct 28, 2010)
This activity, How Long Has it Been Since Your Had a Financial Check-Up?, is designed to give your clients a… - Credit Card Shuffle Activity (Sep 20, 2010)
The Credit Card Shuffle game contains instructions and a set of 32 cards with questions related to material in Consumer… - Helpful Resources for Consumer Action Financial Literacy Workshop Leaders (Aug 16, 2010)
Handout: Key Basic Steps to Help Improve Personal Finances This one-page sheet by Consumer Action describes concrete steps that consumers… - Rebuilding Credit Crossword Game (Aug 06, 2010)
The Rebuilding Credit Crossword Game can be downloaded from the "Download PDF" field below. You can use this exercise to… - 'Why Adults Learn' PowerPoint Slides & Handout (Jul 30, 2010)
Adults learn differently. These slides can help trainers understand how to communicate and reach adults as well as tips and… - CARD Act Quiz (Jul 26, 2010)
The CARD Act Quiz can be downloaded as a PDF (see below), copied and used to teach about credit cards.… - ID Theft Quiz (Sep 27, 2007)
Developed by Consumer Action outreach and training staff, this game is a fun an interactive way to learn more about… - Fraud Bingo Game (Sep 12, 2007)
Fraud Bingo was developed by Consumer Action's outreach and training staff for use in trainings and workshops. The game and… - Educational training modules (Aug 28, 2007)
Our popular collection of training modules just got easier to find on the Consumer Action web site. These valuable financial… - Teaching Adults - PowerPoint presentation (Aug 28, 2007)
An effective trainer is an orchestrator who ensures that participants feel welcome and are treated as equals and with respect.…
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