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  • Apple Pay signals new era at cash register. Not a single purchase has been made with Apple’s new payment system, Apple Pay, which will allow people to pay for everyday goods with their smartphone.  But the service already has the technology industry scrambling…
  • Consumer Action INSIDER - October 2014. This month's edition of INSIDER brings you stories about proposals to improve consumer protections for servicemembers, what to do when an ATM does not dispense cash but says it did, using online tools to improve financial security, a campaign to improve public information from complaints to the Consumer Financial Protection Bureau and more.


  • Bank fined for mortgage-processing failures. Michigan-based Flagstar Bank was ordered to pay $37.5 million in consumer relief and fines Monday in the first enforcement action involving violations of federal regulations designed to help struggling borrowers' efforts to save their homes…
  • Consumer debt hits all-time high. For many American households, the recession was a time to pay off debt and get their finances in order—whether they wanted to or not. But according to the latest data from the Federal Reserve’s Flow…
  • What to do if your wages are garnished. To avoid being hit, call your creditor or the firm collecting the debt and try to negotiate a payment plan, said Robert Hobbs, senior fellow at the National Consumer Law Center.  Explain the details of…
  • Love them or loathe them, reverse mortgages have a place. Executives from reverse mortgage companies know plenty about consumers’ feelings around inheritance. After all, they’re in the business of encouraging older Americans to drain equity now from homes they may pass on to their heirs…
  • Why a U.S. bank may owe you money. The Minneapolis-based bank agreed on Thursday to pay out $48 million to more than 420,000 customers who were billed for identity theft protection services that they never fully received.
  • Sell your used car, no dealer necessary. A variety of start-ups like Carlypso and CarLotz are emerging, aiming to make it easier and more lucrative for car owners to sell their vehicles privately.
  • Miss a payment? Good luck moving that car. Subprime lenders are increasingly relying on technology that allows them to track and disable delinquent borrowers’ vehicles with just a tap of a cellphone app.

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