CA News & Special Reports Archive

2013

April

30

• Consumer Action INSIDER - May 2013.
  The May 2013 edition of the INSIDER features stories about our activities at various financial literacy events, some considerations when teaching older adults and a new credit resource created by our staff. Hotline Chronicles looks at the case of a woman who was convinced against her better judgment to purchase a timeshare.

February

01

• Consumer Action INSIDER - February 2013.
  The February issue of our monthly e-newsletter features stories about a new financial resource for servicemembers and veterans, an update on our educational efforts around potential credit card "checkout fees," news about our new Columbia University interns, and a Hotline Chronicles entry about unauthorized charges on your phone bill ("cramming").

2011

June

• Consumer Action INSIDER - June 2011.
  The June issue of Consumer Action INSIDER contains stories about staff activities, consumer advice and tips, and more.

May

25

• 2011 Spring Issue: Wireless Special Issue.
  The Spring edition of Consumer Action News — our Wireless Special Issue — focuses on the growing use of data-ready communications devices such as smartphones. The lead story is a survey of parental controls at the top six carriers. See the Table of Contents for other topics.

April

29

• Consumer Action INSIDER - May 2011.
  The May 2011 issue of Consumer Action INSIDER brings you news of our activities. Among other news, we were awarded a $1 million grant from HUD, we joined an amicus brief in the Viacom v. YouTube case, and we started a new series to highlight the great services we have available on the Web.

March

31

• Consumer Action Insider - April 2011.
  This issue of Consumer Action INSIDER features stories on our new WirelessED education initiative, a moving "hostage situation," a Vermont lawsuit over prescription drug privacy and the important legacy of New York City's Triangle Shirtwaist Factory fire, among other articles.

2010

December

28

• Consumer Action INSIDER - January 2011.
  The January 2011 issue of Consumer Action INSIDER offers a recap of a banner year for consumer protections, a look at our privacy work and a consumer's experience with bogus "debt collectors."

01

• Consumer Action Insider - December 2010.
  This issue of Consumer Action INSIDER includes stories about our first annual Financial Empowerment Conference, the outcome of a service grant we received from the Taproot Foundation and a consumer's experience with a "free trial" that was anything but free.

September

• Consumer Action INSIDER - September 2010.
  The September issue of INSIDER contains articles on the recent activities of Consumer Action and its staff. This month we share stories about the awardees in our mini-grants program, a fraud we uncovered in the Chinese speaking community in San Francisco and our training activities in the Lone Star state, among other news.

2009

August

12

• 2009 Credit Card Survey.
  Consumer Action's 2009 Credit Card Survey contains information on credit card rates, fees, terms and industry practices for 39 cards from 22 issuers.