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CA News & Special Reports Archive

2016

November

30
  • Consumer Action INSIDER - December 2016.
    The December 2016 issue of Consumer Action's monthly newsletter brings you news of our updated debt collection resources, explains why you might need earthquake insurance, fills you in on our 45th anniversary celebration, offers advice on what to do when confronted with restocking fees, and more.

October

31
  • Consumer Action INSIDER - November 2016.
    The October 2016 issue of Consumer Action's monthly newsletter brings you news of newlegislation impacting consumers in the state of California, information on our work to educate servicemembers and veterans across the country, advice for what to do when online deals disappoint and more.
03
  • Consumer Action INSIDER - October 2016.
    The October 2016 issue of Consumer Action's monthly newsletter brings you news of a Los Angeles event in support of strong rules to protect payday borrowers, advice for those impacted by for-profit vocational school closures, information about how to file a class action lawsuit, and more.

September

01
  • Consumer Action INSIDER - September 2016.
    The September issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also update you on our "Economic survival guide for servicemembers and veterans" trainings; explore the value (or lack thereof) of super cheap auto insurance; introduce our new report on the CFPB's consumer complaint database; and detail a couple of upcoming financial and retirement planning webinars.

August

30
  • CFPB Complaint Database Issue (Fall 2016).
    Consumer Action presents a new study of the public complaint database established by the Consumer Financial Protection Bureau (CFPB). This report breaks down the most common types of complaints, explains how to access and filter the data from existing complaints, examines the ways companies respond to consumers and provides tips on filing a complaint with the CFPB.
01
  • Consumer Action INSIDER - August 2016.
    The August issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also introduce a new guide to finding the right job training school; send you a "Save the date" for our upcoming 45th anniversary in Washington, DC; tell the tale of a consumer outraged by Uber's "surge pricing"; update you on our efforts to restore your right to join class action lawsuits; and take a look back at our Healthy Children project to prevent lead poisoning and other environmental threats to children’s health.

July

05
  • Consumer Action INSIDER - July 2016.
    The July issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also present you with our updated, comprehensive Money Management 1-2-3 financial educational module; fill you in on the EMERGE: Consumer Financial Health Forum in New Orleans; and tell you what one consumer did when his check was rejected for unknown reasons.

June

01
  • Consumer Action INSIDER - June 2016.
    The June issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also present you with our insurance checkup worksheet; give an update on our Financial Literacy Project partnership with the Rose Foundation; fill you in on the new credit reporting standards; and tell you how one man dealt with a frustrating, reoccurring charge on his bank statement.

May

02
  • Consumer Action INSIDER - May 2016.
    The May issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also direct you to a valuable tool for measuring your financial health; tell you all about our coast-to-coast trainings on IP phone transitions and prepaid cards; detail one consumer’s battle with the rental car industry; and outline some new California initiatives that could have big impacts on consumers.

March

31
  • Consumer Action INSIDER - April 2016.
    The April issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also give you the low down on National Consumer Protection Week, which we recently celebrated with a group of allies. In addition, we fill you in on recent court cases we’ve gotten involved in; give you an update on a hostile CFPB congressional hearing; tell you the tale of a consumer whose too-hot stove caused her a headache and lots of hassle; and outline our new fact sheets on social media online video privacy.
15
01
  • Consumer Action INSIDER - March 2016.
    The March issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities (with a story highlighting our efforts to help the Department of Education create a strong complaint database for students who have received federal financial aid). This month we also tell you what happens when a seller backs out of a verbal agreement; give you the lowdown on a recent international event on consumer privacy and another San Francisco-based panel on privacy; encourage you to participate in a new contest that pays investment-savvy consumers; and update you on our latest online safety trainings.

February

  • Consumer Action INSIDER - February 2016.
    The February issue of Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities (with highlights on our recent work to keep health care competitive, oppose bad changes to the Lifeline phone subsidy program, and fight for postal banking). This month we also give you the rundown on our FY 2015 annual report; tell you how one consumer fought an invalid “credit card minimum” requirement; offer our take on The Big Short movie (in theaters now); and provide advice on building a good credit score and getting the most from the Earned Income Tax Credit (just in time for tax season).

January

04
  • Consumer Action INSIDER - January 2016.
    The January issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also highlight our recent National Consumer Empowerment Conference; offer a guide for consumers on how to act when a collector calls; tell of one consumer's tale of woe after he signed up for Match.com; and give an update on a series of workshops that we've held on new phone networks and Internet safety.

2015

December

16
  • Credit Reporting Issue - Winter 2015.
    The credit reporting issue of Consumer Action News covers some welcome changes in reporting rules and the dispute resolution process, explains how consumers can access free credit scores and deal with delinquent debt on their reports, and throws light on the rights and challenges for job seekers and data breach victims.
01
  • Consumer Action INSIDER - December 2015.
    The December issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also feature stories on saving money during the holiday season; avoiding bad auto loans; protecting your Internet privacy; choosing the right prepaid card; and family money management. Finally, we give an update on our recently held 44th anniversary celebration.

November

  • Consumer Action INSIDER - November 2015.
    The November issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on the many coalitions we’re involved in (including the newest, created in the wake of the massive Experian/T-Mobile data breach). We also fill you in on the latest happenings, including an open house at our new SF office; the National Consumer League’s Trumpeter Awards event, and a public discussion on postal banking. Finally, we provide a recap of our auto insurance trainings and introduce recent updates to our guide to the Lifeline discounted phone program for underserved individuals. This month, Hotline Chronicles explores a consumer'r problem with not-so-speedy Internet service.

October

  • Consumer Action INSIDER - October 2015.
    The October issue of the Consumer Action INSIDER offers information on CFPB activities and updates on coalition efforts and class action lawsuits. It also tells the tale of one woman's journey to understanding long-term care in the midst of her aging mother's ailing health; offers up the truth about prescription discount cards; gives updates on our education and advocacy work, and invites readers to our 44th anniversary celebration in Washington, DC.

August

30
  • Consumer Action INSIDER - September 2015.
    The September issue of the Consumer Action INSIDER offers information on CFPB activities and updates on coalition efforts and class action lawsuits. It also provides new and improved publications to help consumers shop for and choose the best auto loan (and exercise their rights should their auto purchase prove to be a lemon). In addition, the newsletter features stories on excessive and unfair car rental taxes; charity scams; Consumer Action's upcoming national conference; a fascinating new book on watchdogs and whistleblowers; and Consumer Action's recent homeownership workshop.
01
  • Consumer Action INSIDER - August 2015.
    The August issue of the Consumer Action INSIDER offers updates on CFPB activities and information on coalition efforts, legislative actions and amicus briefs in which Consumer Action has participated. It also features a story about a man who escaped a predatory auto loan; an update on a number of mini-grants designed to financially educate underserved consumers; information on how credit card payments are applied; an introduction to the U.S. Treasury’s public retirement program; and a summary of our new SCAM GRAM e-newsletter.

June

30
  • Consumer Action INSIDER - July 2015.
    The July issue of the Consumer Action INSIDER offers updates on CFPB activities, class action lawsuits under which you might be eligible to make a claim, coalition efforts in which Consumer Action has participated, and the FCC’s recent decision regarding robocalls. It also contains part two of a series on retirement planning that began in the May issue, and an announcement about Consumer Action’s move to a new office in San Francisco’s Civic Center area.

2014

October

01
  • Consumer Action INSIDER - October 2014.
    This month's edition of INSIDER brings you stories about proposals to improve consumer protections for servicemembers, what to do when an ATM does not dispense cash but says it did, using online tools to improve financial security, a campaign to improve public information from complaints to the Consumer Financial Protection Bureau and more.

August

  • Consumer Action INSIDER - August 2014.
    The August issue of Consumer Action INSIDER brings you news of the Consumer Financial Protection Bureau's field hearing in El Paso, TX last month, at which it introduced a proposal to allow consumers to publicly share the stories behind the complaints they submit to the consumer watchdog agency. Other items in the issue include an update on work we are doing to protect and strengthen the rights of career education student loan borrowers, an account of the series of trainings we conducted on financial inclusion and an introduction to a program that leverages a myriad of stakeholders to lead people out of poverty. Hotline Chronicles presents information on whether Social Security numbers are a requirement to get a credit card.

February

02
  • Consumer Action INSIDER - February 2014.
    This month’s INSIDER unveils our newly designed Class Action Database and features a Hotline Chronicles piece on stop payments. It also contains articles about what happened at our National Consumer Empowerment Conference in November, a look back at how our MoneyWi$e financial literacy program has evolved over the years, and our newly updated publication on sending money abroad (remittances). We’ve also added a periodic “CFPB Watch” feature to monitor all the great work being done by our colleagues at the Consumer Financial Protection Bureau.

2013

November

01
  • Consumer Action INSIDER - November 2013.
    The November issue of Consumer Action INSIDER brings you news about three new short videos on online privacy, totals for our annual fundraiser, CARD Act misconceptions, how advocates are using technology to help consumers increase savings and reduce debt, and a look at multilevel marketing offers.
 

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