Press Release Archive
- Consumer Action takes a closer look at a most valuable consumer tool (Report examines CFPB complaints, public data and company responses). Consumer Action releases a study of the Consumer Financial Protection Bureau's complaint database and offers tips and advice on how to find information in, and make the best use of, the public complaints submitted by consumers.
- Consumer Action joins 280 groups in supporting rule that would restore your right to sue.
WASHINGTON, DC—Consumer Action joined together with 280 consumer, civil rights, labor, community and non-profit organizations to emphasize strong and broad-based support for the Consumer Financial…
- Consumers get the last word on complaints (Consumer Action applauds CFPB’s latest move to improve its complaint system).
The Consumer Financial Protection Bureau (CFPB) is adding a five star system ratings scale to its complaint process to give consumers an efficient way to…
- CFPB proposes to strengthen debt collection rules (Consumer Action says proposal is step in right direction).
July 28, 2016—The Consumer Financial Protection Bureau today released its proposed rules to limit debt collection abuses by third-party debt collectors and others covered by…
- CFPB celebrates its fifth anniversary. Consumer Action's statement on the CFPB after five years
- Fair treatment for homeowners with limited English proficiency.
Consumer Action, Americans for Financial Reform and coalition partners urge regulators, in a newly released paper, to make it easier for limited English proficiency…
- Poll shows strong support for regulation of paid tax preparers. A coalition of consumer and community organizations and advocates draws attention to the findings of a national poll that demonstrates broad public support for new consumer protections to prevent errors and fraud during the tax preparation process.
- Correcting and protecting your credit record (Consumer Action’s newsletter releases credit reporting updates, tips for consumers). In its latest issue of Consumer Action News (bit.ly/credit_reports_issue), Consumer Action explains the only way to prevent new account fraud, and updates consumers on improvements in reporting medical debt and resolving credit report errors.
- What to know before you pay on the go (Consumer Action releases guide to the latest mobile payment systems). Consumer Action’s Mobile Payments Guide details how mobile payment systems work and what to consider when deciding to make mobile payments.
- Free publication eases consumer transition to ‘chip’ cards. “A consumer’s guide to ‘chip’ cards” is a free educational publication created by Know Your Card, a project of Consumer Action and Visa Inc.
- Groups urge SEC to keep shareholder reports accessible to all. Consumer Action and two allies submitted comments urging the Securities and Exchange Commission (SEC) to rescind a new proposed rule allowing mutual funds to discontinue the mailing of shareholder reports and other important investment information to investors.
- CFPB goes to bat for consumers and hits a homerun (The consumer watchdog agency celebrates its 4th anniversary).
In only four years, the Consumer Financial Protection Bureau (CFPB) has returned more $10 billion to more than 17 million consumers in the areas…
- Consumers gain access to the 'heart' of CFPB complaints.
Consumers now have a critical tool with which to educate and empower themselves in the financial marketplace.
The Consumer Financial Protection Bureau’s (CFPB)…
- Paying for college: What are the options for student borrowers? (Whether you're looking to fund higher education or paying back school loans, we found the resources you need to see). Whether you’ve just applied to attend college in the fall, are currently making student loan payments, or are a student borrower in default, Consumer Action’s new Student Loan and Education Resource List offers useful resources to help you meet your financial obligations and get out of debt sooner. Find the List online at: http://bit.ly/student_loan_resource_guide.
- New Military Lending Act rules will protect troops from predatory lending. Consumer Action, a strong advocate of reforms to protect consumers and their families, applauds the updated Military Lending Act rules.
- WARNING: Medical credit cards may be hazardous to your financial health. Consumer Action surveyed seven medical credit cards and a handful of medical loan products and found many problems.
- Consumer Action and NBPCA partner to offer payroll card best practices for employees and employers (New guide explains how payroll cards work, options for accessing wages and how to limit or avoid fees). Consumer Action and the Network Branded Prepaid Card Association (NBPCA) have joined forces to create a four-page employee guide designed to help employers educate their employees on payroll cards, an electronic wage payment option.
- Free publication reflects consumers’ new rights, options for sending money abroad (Understand how recent changes in remittance rules and services can protect you and save you money). Consumer Action has updated its brochure on sending money abroad to reflect the 2013 federal rules governing "remittances."
- Government shutdown's impact on consumer protection (Letter urges members of Congress to find resolution ).
WASHINGTON, DC – A coalition of leading consumer groups today sent a letter to Members of Congress calling out the lapses in consumer protection…
- Consumer Action releases free Pre-purchase Resource Guide (New guide lists 41 resources to help consumers make wise buying decisions). Consumer Action’s new Pre-purchase Resource Guide lists dozens of websites and agencies to help consumers make important buying decisions. The guide breaks down resources by category, from credit cards to wireless phone service, energy savings to automotive sales and safety.
- Consumers score a big win at the CFPB.
Senate confirmation of Richard Cordray as director of the Consumer Financial Protection Bureau is good news for American consumers, said Consumer Action, which has…
- Consumer Action survey: Most users would recommend peer-to-peer payments to others (80% of respondents report paying no fees to send “cashless” payments).
A new survey by Consumer Action, released today, finds that consumers have expanding opportunities for making small payments to others electronically with a few…
- Privacy and consumer groups' statement of support for CFPB data use.
Center for Digital Democracy * Consumer Action* Consumer Federation of America * Consumer Watchdog * Privacy Rights Clearinghouse * Privacy Times * U.S.PIRG…
- MoneyWi$e goes to Texas this week (Consumer Action and Capital One Bank sponsor free financial literacy trainings for Houston and McAllen community groups). Financial educators from Consumer Action will train the staff of 77 community-based organizations using free multilingual materials, tools and resources.