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Updated: February 2013

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Consumer Action has three offices—in San Francisco, Los Angeles and Washington, DC. See contact information below. Members of the media, click here.

The DC office does not handle consumer complaints. We are happy to help with your complaint if you call (415) 777-9635 or (213) 624-8327 and leave a message. We ask that you leave a detailed message so that we can research your problem according to the laws of the state you live in. You may also submit your complaint online.

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Send Email

We would be glad to help you with any concern, however we ask that you write to only one of our email addresses about your issue. For instance, if you want to comment on our web site or materials, you can email the Editor. If you would like to know about our trainings, contact our Outreach Department. If you find broken links or web pages that don't load or display properly, email our Webmaster. If you would like general information about Consumer Action, email our Info mailbox.


San Francisco Office

  • Consumer Complaint Hotline: (415) 777-9635
  • Business: (415) 777-9648
  • Facsimile: (415) 777-5267

Los Angeles Office

  • Consumer Complaint Hotline: (213) 624-8327
  • Business: (213) 624-4631
  • Facsimile: (213) 624-0574

Washington DC Office (National Priorities Team)

  • General Business: (202) 544-3088
  • Facsimile: (270) 573-4104
DC Office Direct Lines:
  • Linda Sherry, Director: (202) 544-3088
  • Ruth Susswein, Deputy Director: (301) 718-2511
  • Michelle de Mooy, Senior Associate: (301) 244-5081

Mailing Address

Consumer Action
221 Main Street, Suite 480,
San Francisco, CA 94105
Consumer Action (Los Angeles, CA)
523 West Sixth Street, Suite 722
Los Angeles, CA 90014
Consumer Action (Washington, DC)
P.O.Box 70037
Washington, DC 20024
For deliveries that require a street address, please call (202) 544-3088.

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