Best Practices

In this section, Consumer Action's outreach and training staff share tips, best practices and pointers to help you design your trainings.

  • MoneyWi$e financial education for the military
    Outreach staff members Mikael Wagner and Linda Williams are featured in a video segment about Consumer Action’s MoneyWi$e partnership with Capital One and how important…
  • Speaking effectively to your audience
    Once you are actually in the room with your audience, you must focus on delivering the most engaging presentation possible.  You will achieve your best…
  • Using body language
    At every moment of your waking life, you are sending out nonverbal signals about your feelings and intentions. It’s possible to use this body language…
  • Preparation and practice makes perfect
    There are two secrets to making a good presentation: preparation and practice. Take the time to prepare properly and your chances of success will increase…
  • Lead without taking the reins
    Facilitation is a way of providing leadership without taking the reins. As a facilitator, your job is to get others to assume responsibility and to…
  • Give your ‘pitch’ a facelift
    “What do you do?” It’s a simple enough question, used often for starting a conversation. Yet the answer you provide to that question…
  • Facilitator behavior and strategies
    How you behave as a facilitator can make or break your effectiveness. The more groundwork you do, the better you will become as a faciliator.…
 
 
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